FREE EXPRESS SHIPPING WITHIN AUSTRALIA

Shipping


How much is domestic shipping?

All purchases of Lunalay bottles come with free express shipping within Australia. We courier our bottles to keep them safe on their journey to you.

How does ordering work?

Once you have placed your order, you will receive a confirmation email.  We will fulfil your order as soon as we can but please allow 1-2 business days from placing your order. You will also be sent a tracking link

If you have any questions regarding your order, please contact info@lunalay.com.au.

How much is shipping outside of Australia?

We do not ship outside of Australia.

How long does Domestic shipping take?

Once your order is out for shipment, approximate delivery times for standard shipping are as follows:

Australia: avg. 1- 4 business days (after fulfilment)

Delays may be experienced over public holidays and long weekends.

 

 

Can I track my order?

Yes, all orders come with a tracking number. You will receive your tracking number in an email once your order has been dispatched.

If you have any questions regarding your order, please contact info@lunalay.com.au.

What if I want to purchase more than 4 bottles? 

We provide special discounts to larger order. Please send an email to info@lunalay.com.au and we will assist with your order.

 

What if my item arrives damaged or is lost in transit? 

Each Lunalay bottle is carefully checked before it is shipped out and packaged with great care and attention to detail. Therefore, we cannot accept any responsibility once it has left our warehouse.

If your item is lost in transit or arrives damaged due to carrier carelessness, please contact the shipping carrier for further information.

We would also be happy to assist should there be any problems: info@lunalay.com.au

Please note, we are not responsible for stolen packages or any address and order errors made by the customer.